How Exactus Labs handles your data across the website and mobile app.
Last updated: 6 November 2026
Exactus Labs ("we", "us") provides occupational health and hygiene calculation tools through this website and the Exactus Labs mobile app. This policy explains what personal information we collect, why, where it is stored, and your choices. It applies to both the website and the app.
When you create an account we collect your email address and store an authentication record. Sign-in is handled by our authentication provider, Supabase. We do not collect your name unless you choose to provide it.
When you create an account you can choose to receive occasional emails about new tools and changes to the service. The box is unticked unless you tick it, and we record your choice and when you made it. Every product update email includes an unsubscribe link, and you can also unsubscribe by emailing [email protected]. We will still send emails the service needs to work, such as account confirmation and password reset.
The tools are calculators. Values you type in (for example noise levels, chemical concentrations, temperatures) are processed to produce a result. These inputs are computed on your device and are not transmitted to or stored on our servers. If you export or share a result, that action is initiated by you and uses your device's own share or file features.
Both permissions are optional; the app functions without them (you can enter values manually), and you can revoke them at any time in your device settings.
If and when paid subscriptions are offered, payments are processed by Stripe (web) or the Apple App Store and Google Play (mobile). We never receive or store your full card details. We store only a record of whether your subscription is active, linked to your account.
Our hosting provider (Cloudflare) processes standard request information such as IP address and browser type to deliver the site securely. We count page views with Cloudflare Web Analytics, which sets no cookies, does not build a profile of you, and does not follow you across other websites. It reports pages visited, referring sites, browser and country in aggregate. We do not use advertising trackers.
We do not sell your personal information, and we do not use it for advertising.
We rely on a small number of processors, each handling only what is needed for their function:
Our service providers store and process information on servers outside Australia, including in the United States, and Cloudflare serves the website from data centres around the world. We choose providers that apply recognised security and privacy safeguards, and we share only what each needs to provide its service.
We keep your account information for as long as your account exists. You can delete your account at any time: in the mobile app, go to Profile → Delete account; on the web, or if you need help, email us at [email protected]. Deleting your account permanently removes your authentication record, your email preference and associated subscription entitlement data.
Depending on where you live (including under the Australian Privacy Act and, for EU/UK users, the GDPR), you may have the right to access, correct, or delete your personal information, and to request a copy of it. To exercise any of these, contact [email protected].
If you have a concern about how we handle your personal information, email [email protected] with the details. We will acknowledge it and aim to respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Exactus Labs is a professional tool intended for adults in a workplace context. It is not directed at children and we do not knowingly collect information from anyone under 16.
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Questions about this policy or your data: [email protected].